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Terms and Conditions

We have a 24 hour cancellation policy - which means that as a condition of booking your appointment you need to give us at least 24 hours notice if you need to cancel or change your appointment - otherwise we will request that you pay for the missed appointment. We book in your appointment time just for you - and in doing so we forego the possibility of booking anyone else in at that time. Late cancellation of your appointment i.e. with less than 24 hours notice - leaves us little time to book someone else into that time slot - resulting in a loss of income for us (for the amount normally charged for your session). Because we are self employed, such losses of income make it difficult for us to stay in business. Thank you - we appreciate your co-operation and consideration.